Title:  Operations/Maintenance Manager - Automated Warehouse Systems

Who You Are

“It’s our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world” – E80 Group CEO and Founder, Enrico Grassi
Sounds like you? Great! Here’s what E80 Group has to offer.

Position Description

E80 Group is seeking an Operations Manager to lead a highly automated intralogistics system within a 24/7 manufacturing environment at our Customer site in Marion, NC. This role is responsible for the overall performance, reliability, and continuous improvement of the automated system, while leading a team of 10+ engineers and technicians.

The Operations Manager will act as the primary onsite leader and customer interface, ensuring operational excellence and alignment with performance targets.

Duties and Responsibilities:

Site Leadership

• Lead, manage, and develop a team of Operational Engineers, RAEs, and maintenance technicians
• Drive accountability, performance management, and team development
• Build a strong culture of ownership, safety, and continuous improvement

24/7 Operations Management

• Own system performance across all shifts in a continuous operation environment
• Manage scheduling, escalation, and shift coordination
• Ensure operational continuity and rapid issue resolution

Maintenance & Reliability

• Oversee preventive, condition-based, and corrective maintenance activities
• Ensure timely execution of maintenance plans and minimize downtime
• Drive reliability improvements and long-term equipment performance

Performance Management

• Monitor KPIs including uptime, maintenance compliance, and system efficiency
• Perform root cause analysis and implement corrective actions
• Deliver regular performance reports and improvement plans

Customer Leadership

• Serve as primary point of contact with Customer leadership onsite
• Lead weekly and monthly operational reviews
• Ensure alignment between system performance and customer expectations

Service & Intervention Coordination

• Manage service interventions, ticketing, and escalation processes
• Coordinate with E80 technical support teams and engineering resources
• Ensure efficient resolution of technical issues

Qualifications:

• 5-10+ years of experience in maintenance, operations, or automation leadership roles
• Background in manufacturing, distribution, or highly automated environments
• Experience managing teams in 24/7 or shift-based operations
• Strong knowledge of industrial maintenance and automation systems

Key Skills:

• Leadership of technical teams in high-performance environments
• Troubleshooting and diagnostic capability (electro-mechanical systems)
• Data-driven decision making and KPI management
• Root cause analysis and continuous improvement methodologies
• Strong communication and customer-facing leadership skills

Leadership Profile:

• Independent, accountable, and results-driven
• Comfortable operating in a fast-paced, high-responsibility environment
• Hands-on when needed, with a strategic mindset
• Motivated to own and improve a full operation like a business unit

What's in It for You

• Opportunity to lead a critical, customer-facing automated operation
• High level of ownership and autonomy at the site level
• Exposure to advanced automation technologies and global best practices
• Career growth into broader operational leadership roles within E80 Group
  
  

Compensation: $95K - $120K DOE (FLSA Exempt)  

Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match

Location: Marion, North Carolina

Travel: Up to 15%

Not just a job, but Career growth: Our steady year-on-year growth fosters a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to reach your full potential, no matter which career path you choose.
E80 World Academy: Be prepared to be impressed by our innovative training and learning programs. We offer cutting-edge insights to help you refine your expertise and succeed in your role.
#BE80: You’ll be part of a dynamic, collaborative team where giving back is at the core of our success and central to the #BE80 Culture.

Qualified applicants will receive consideration.
E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.