Title:  CS E/M Engineer Coordinator

Who We Are

E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses.The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), which ensures efficient system integration and optimizes the management of all operations—from the entry of raw materials, through storage, to shipping.
With 14 branches worldwide, the Group believes in the core values Ethics, Courage, Humility, and Safety. These values form the foundation of E80 Group’s corporate culture, which maintains a close connection with customers, people, and the local communities.

Who You Are

“It’s our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world” – E80 Group CEO and Founder, Enrico Grassi

Sounds like you? Great! Here’s what E80 Group has to offer.

Position Description:

The CS E/M Engineer Coordinator, part of the Customer Service department, coordinates Electromechanics Engineers’ work and provides technical support to them. Performs electrical and mechanical maintenance in a field of automation and warehouse system management.

Duties and Responsibilities:

• Leads and coordinates the daily activities of the Electromechanics Engineering team, ensuring alignment, collaboration, and consistent execution across all assigned sites.
• Oversees all service activities and continuous improvement initiatives to ensure high levels of customer satisfaction.
• Plans and manages coverage for all Electromechanics Engineer absences, ensuring uninterrupted support for customer operations.
• Develops team capabilities, promoting skill growth, professional development, and a culture of technical excellence.
• Monitors and ensures the effectiveness of Electromechanics Engineering activities, guaranteeing adherence to customer requirements and timely completion of daily reporting obligations.
• Supplies Customer Care Management with accurate and timely updates, including activity status, risks, and improvement opportunities across customer sites.
• Manages and coordinates contractor engagement, guaranteeing compliance with company standards, safety requirements, and technical expectations.

Qualifications:

• Bachelor’s degree in Electrical Engineering or Electromechanical Engineering preferred; a background in Mechatronics is considered a plus.
• Experience in the automation and/or material handling industry preferred, with exposure to industrial equipment, systems maintenance, or automated processes.
• Proven ability to lead, motivate, and develop team members, driving results through effective coordination and teamwork.
• Strong technical knowledge of mechanical, hydraulic, and electrical systems, with the ability to apply this expertise in field operations.
• Ability to read, interpret, and troubleshoot hydraulic and electrical schematics is required.
• Excellent ability to communicate technical concepts clearly and effectively to other technical professionals and cross functional stakeholders.
• Strong interpersonal skills, with a collaborative mindset and a demonstrated willingness to work in a team oriented environment.
• Forward thinking mindset with the ability to plan and anticipate operational needs over a 3–6 month time horizon.
• Strong written and verbal communication skills, suitable for reporting, customer interaction, and internal coordination.

What’s In It For You

Compensation: $95K  - $110K DOE (FLSA Exempt)

Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match

Location: Chicago (IL), Hybrid

Travel: Up to 75%

Not just a job, but Career Growth: Our steady year-over-year growth has fostered a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to realize your full potential, whichever career path you choose.

E80 World Academy: Prepare to be wowed by our innovative training and learning paths. We deliver cutting-edge insights so you can hone your expertise to be successful in your job.

#BE80: You will become part of a dynamic and collaborative team where giving back is close to our hearts—an integral part of our success and core to the #BE80 Culture.

Qualified applicants will receive consideration.
E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.